Terms of service
These terms of service are the agreement between you and Dewin: what the product does, what it does not do, what a plan costs, and what each side owes the other. Dewin is operated by Mathis Desgagné, a sole proprietorship based in Quebec, Canada. By creating an account, you accept them.
What Dewin is
Dewin is software for acquisition analysis and rental portfolio management. It calculates, sorts, reminds and keeps. It does not invest money, holds no funds, and takes part in no transaction.
What Dewin is not
Dewin gives no financial, tax, legal or real-estate advice. Its calculations rest on the assumptions you enter and on market norms you can change. A return on screen is the result of a calculation, not a forecast, and still less a promise.
No decision to buy, sell, finance or set a rent should be made on Dewin alone. A broker, an accountant, a certified appraiser and a lawyer see what software does not.
Dewin does not replace any rental tribunal. The provincial rules it recalls are landmarks, dated and fallible; a particular case is settled with your province's board, never here.
The trial and the plans
Every new account gets fourteen days of trial, without a credit card and without feature limits. When it ends, adding properties and inviting collaborators require a plan; nothing is erased.
Prices shown are in Canadian dollars. A plan can be changed or cancelled at any time from your settings, without writing to us and without justification.
A plan bought in the mobile app is billed by Apple (App Store) or by Google (Google Play), in your account's currency with them. It renews automatically and is managed or cancelled in that account's settings, at least 24 hours before the period ends; its refunds follow Apple's or Google's policy.
A cancellation takes effect at the end of the period already paid. That period is not refunded pro rata, unless the service was unavailable through our fault for a significant part of it — write to us and we will look at it honestly.
Your data is yours
What you enter into Dewin belongs to you. We do not use it for anything other than giving it back to you, we do not sell it, and we do not use it to train a model.
The full export of your data and the deletion of your account remain available at any time, with or without a subscription, including after a cancellation. Holding the data of someone who stops paying would be holding it hostage.
What we expect of you
To enter information you have the right to hold — in particular your tenants' information, which you hold as a landlord and remain responsible for.
Not to attempt to reach someone else's portfolio, to work around a plan's limits, or to harm the running of the service.
To keep your password to yourself. A shared account is not an invitation: everyone who reaches the portfolio must be invited by name.
Availability and liability
Dewin is provided as is, with the care a craftsperson puts into their work, but without a guarantee of uninterrupted availability. Interruptions happen: maintenance, hosting failure, software fault.
Our liability to you, for any cause, is limited to the amount you paid us over the preceding twelve months. We are not liable for investment decisions made from Dewin, nor for the losses that follow.
Nothing in these terms sets aside the rights Quebec's Consumer Protection Act grants you, where it applies.
Ending the service
We may suspend an account that harms the service or breaches these terms, after notifying you, except in an emergency. In every case you keep access to the export of your data.
Were Dewin to cease to exist, you would be notified at least sixty days in advance, with time to take your data away.
Governing law
These terms are governed by the law of Quebec. Any dispute falls to the courts of Quebec, subject to the remedies the law opens to you elsewhere.
For any question: notifications@getdewin.com.